Associate Patient Care Coordinator - Worcester, MA
Optum
Worcester, MA
1 day ago
$16.00 - $27.69
Job Description
Join Optum as an Associate Patient Care Coordinator and play a crucial role in coordinating patient services while ensuring the highest level of customer satisfaction. You will be part of a team dedicated to improving health outcomes through comprehensive administrative support and patient engagement.
Key Responsibilities
Coordinate the provision of multiple services to patients.
Perform administrative support services including scheduling, registration, and co-payment collection.
Verify and authorize patient insurance coverage.
Address patient-care related calls and resolve inquiries.
Schedule and coordinate patient visits and medical procedures.
Document and maintain patient records and schedules.
Required Qualifications
High School Diploma/GED (or higher)
1+ years of customer service experience
1+ years of experience with Microsoft Office/basic computer software
Preferred Qualifications
Medical front desk experience
EMR/Epic experience
Superior customer service skills
Excellent communication, interpersonal and organizational skills
Benefits & Perks
Paid Time Off plus 8 Paid HolidaysMedical Plan options with Health Spending AccountDental, Vision, Life & AD&D Insurance401(k) Savings Plan and Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits