Associate Patient Care Coordinator - Fort Worth, TX
Optum
Fort Worth, TX
17 hours ago
$16.00 - $27.69
Job Description
Join Optum as an Associate Patient Care Coordinator, where you will enhance patient experiences and improve health outcomes through various administrative tasks. Collaborate with a diverse team to provide essential support in a healthcare environment, ensuring patients receive the care they need.
Key Responsibilities
Complete check-in and check-out tasks
Chart prep and insurance verification
End of day reconciliation
Respond to patient questions in person or over the phone
Greet patients and build rapport
Collect patient payments
Make patient follow-up calls
Assist patients with completing required paperwork
Manage challenging patient interactions
Manage medical records and correspondence
Required Qualifications
High School Diploma/GED (or higher)
2+ years of experience in customer service
1+ years of experience with medical terminology
Preferred Qualifications
Medical front desk experience
Requires little assistance with standard and non-standard requests
Solves routine problems on your own
Works with supervisor to solve more complex problems
Prioritizes and organizes own work to meet agreed upon deadlines
Works with others as part of a team
Benefits & Perks
Paid Time Off and 8 Paid HolidaysMedical Plan options with Health Spending Account or Health Saving AccountDental, Vision, Life & AD&D Insurance401(k) Savings Plan and Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits