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Job Description
Join ProHealth Physicians as a Medical Receptionist in Manchester, CT, where your patient-focused approach will help sustain community health. Benefit from teamwork and medical resources while delivering exceptional care.
Key Responsibilities
Schedule and triage appointment requests for urgency
Answer incoming and make outgoing calls regarding appointment requests
Use call processing and EHR functionalities
Greet patients and conduct check-in process
Monitor daily reminder call logs to reschedule appointments
Scan and index documents into the EHR
Close payment batch(es) at the end of each shift
Maintain knowledge of current OSHA and ProHealth policies
Assist coworkers for smooth office operation
Perform other duties as assigned
Required Qualifications
High School Diploma/GED (or higher)
2+ years of customer service experience OR 1+ years of receptionist experience
Preferred Qualifications
Experience working with an electronic health record
Knowledge of medical terminology
Office administrative / Receptionist / clerical experience in a medical environment
Customer service experience in retail, hospitality, etc.
Knowledge of ICD - 10 and CPT coding
Benefits & Perks
Comprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution