Join Horizon Air as a Ramp & Customer Service Agent to create remarkable experiences for travelers. You'll assist guests with their travel needs while performing essential ramp functions in a dynamic airport environment. This role offers a competitive pay, professional development opportunities, and valuable benefits.
Key Responsibilities
Assist guests with travel needs in a fast-paced environment
Work outdoors in all types of weather conditions performing ramp functions
Perform aircraft grooming and security searches
Assist and direct guests during boarding and gate duties
Process and secure guest luggage
Load and offload luggage and cargo
Perform other duties as assigned
Required Qualifications
Strong written and verbal communication skills
Ability to juggle multiple tasks in a fast-paced environment
Valid unexpired driver’s license
Ability to learn and operate a computerized reservation system
Typing speed of at least 25 WPM
Ability to lift 50 pounds
Ability to stand for long periods
Ability to bend, stoop, squat, reach and grasp
Basic mathematics skills
Flexible schedule including nights, weekends, and holidays
Participation in paid training with possible overnight travel
Ability to obtain USPS Mail Handling Certification
Ability to obtain airport security clearance
Ability to communicate in English
High school diploma or equivalent
Minimum age of 18
Authorized to work in the U.S.
Preferred Qualifications
Minimum of 1 year of customer service or community service experience
Benefits & Perks
Free stand-by travel privileges on Alaska Airlines & Horizon AirComprehensive medical, dental, and vision benefitsGenerous 401k match programQuarterly and annual bonus plansGenerous holiday and paid time off