As a Retail Print Sales Supervisor at Staples, you will lead a team to drive sales and deliver innovative print solutions to customers. This role emphasizes building customer relationships and fostering a collaborative retail culture, with opportunities for career growth and excellent benefits.
Key Responsibilities
Drive customer satisfaction by focusing on customer engagement, quality, and the community
Coach associates in exceptional service, consultative selling, and total solutions
Lead and develop a team committed to operational excellence in driving profitable sales & margin
Consult with customers to offer appropriate options and deliver a total print solution
Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach
Required Qualifications
Experience directing a team and/or supervising others while managing many priorities
Basic computer skills to open, save and send electronic files, email, and use Microsoft Word
Attention to detail and keen eye for noticing quality issues
Manage conflict in a reasonable, nonconfrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Experience overcoming objections and engaging with customers to understand their needs
Ability to collaborate and work cooperatively in a high-paced and sometimes stressful environment
Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
Benefits & Perks
Generous paid time offCareer development programBonus plan eligible401(k) with company matchFull medical, dental and vision insuranceAssociate discounts on in-store and online merchandise, services and warranty plansDiscounts at hundreds of retailers, restaurants and more