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Job Description
Join Optum as an Associate Patient Care Coordinator, where you will play a vital role in improving health outcomes by providing essential front office support. Your work will directly impact the care and services provided to patients, contributing to a healthier community.
Key Responsibilities
Greets patients as they arrive and manage appropriate standard wait times
Complete check-in and check-out tasks including patient demographic verification and insurance verification
Collects co-payments, co-insurance, and deductibles and issues receipts
Manages cashier box and daily deposits according to company policies
Answers phones and schedules appointments
Manages medical records and ensures all correspondence is scanned/ filed
Establish and maintain effective working relationships with patients, employees, and the public
Performs all other related duties as assigned
Required Qualifications
High School Diploma/GED (or higher)
1+ years of experience in healthcare or customer service
Beginner level of proficiency with Microsoft Excel, Word, Outlook, and PowerPoint
Reliable transportation to commute to various locations
Preferred Qualifications
1+ years of experience with medical office processes
1+ years of related work experience including data entry
Prior experience with EMR computer applications
Advanced experience working with Excel/ Smart Sheets
Prior experience working in Recruitment/Talent Acquisition
Benefits & Perks
Comprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution