As a Service Center Manager at XPO, you will oversee daily operations, ensuring timely freight delivery and managing employee performance. You'll drive efficiency improvements while maintaining a safe work environment, contributing to the overall success of the service center.
Key Responsibilities
Supervise all employees at the service center
Track and audit employees’ hours and handle payroll issues
Administer corrective action and monitor coaching and training
Plan daily manpower needs for timely freight delivery
Provide information on service center productivity and policies
Research and implement cost-cutting and efficiency improvements
Maintain clean and safe working conditions
Comply with all laws/regulations and company policies
Oversee documentation and procedure control for hazardous materials
Required Qualifications
5 years of supervisory experience
Thorough knowledge of the Less-than-Truckload (LTL) industry
Experience with transportation rules and regulations
Experience with OSHA standards
Experience with hazardous materials regulations
Experience with NMFC and Tariff rules
Experience with Microsoft Office
A valid driver’s license
Availability to work various shifts and travel as needed
Preferred Qualifications
Bachelor’s degree
4 years of related work experience or equivalent military experience
Experience with process improvement and Lean/Six Sigma
Forklift experience
Ability to multitask and prioritize work
Solid analytical skills
Exceptional leadership, communication, presentation, and administrative skills
Benefits & Perks
Competitive compensation packageFull health insurance benefits available on day oneLife and disability insuranceEarn up to 15 days of PTO in the first year9 paid company holidays401(k) option with company matchEducation assistanceOpportunity to participate in a company incentive plan