Join DriveTime as a Loan Advisor, where you'll collect payments and build lasting relationships with customers. Help them navigate their financial journey while achieving your goals in a dynamic work environment with ample growth opportunities.
Key Responsibilities
Collect past due payments and negotiate payment plans
Make inbound and outbound contact with customers regarding past-due balances
Educate, negotiate with, and build relationships with customers
Navigate multiple systems to review account information and process payments
Monitor and ensure regular follow up on all loan repayment agreements
Assist customers with debt repayment plans
Required Qualifications
High School Diploma or GED
2+ years of experience in collections, financial services, and/or phone-based sales, customer service or customer relations
Ability to pass a drug test and background check
Preferred Qualifications
Contact center experience in the financial services industry
Benefits & Perks
Medical, dental, and vision insurance401(K) planCompany paid life insuranceShort and long-term disability coverageTuition reimbursementWellness programPaid time off, including wellness days and holidaysIn-house gymGame roomSocial events