Join Teleperformance USA as a Pre-Licensed Representative where you'll engage with customers, providing exceptional service and innovative solutions in a collaborative environment. Enjoy a range of benefits and opportunities for personal and professional growth.
Key Responsibilities
Handle and respond to all customer inquiries
Provide excellent customer service through active listening
Work with confidential customer information
Aim to resolve issues on the first call
Appropriately communicate with customers
Required Qualifications
6 months customer service experience
Over 18 years of age
Ability to type 25 wpm
High School Graduate or GED
Comfort with desktop computer system
Proven oral & written communication skills
Preferred Qualifications
6 months Call Center experience
Logical problem-solving skills
Availability to work various shifts
Ability to use Windows operating systems
Organization and work prioritization skills
Benefits & Perks
Paid TrainingCompetitive WagesFull Benefits (Medical, Dental, Vision, 401k and more)Paid Time OffEmployee wellness and engagement programs