Join DriveTime as a Loan Advisor and play a crucial role in helping customers manage their auto loans. You'll negotiate payment plans, build relationships, and utilize company resources to ensure customers stay on track towards vehicle ownership. Enjoy a flexible schedule and a range of benefits in a supportive environment.
Key Responsibilities
Collect past due payments and negotiate payment plans
Make inbound and outbound contact with customers regarding past-due balances
Educate and build relationships with customers to encourage payments
Utilize company resources to assist customers with timely payments
Monitor and ensure regular follow-up on loan repayment agreements
Required Qualifications
High School Diploma or GED
2+ years of experience in collections, financial services, and/or phone-based sales, customer service or customer relations
Ability to pass a drug test and background check
Preferred Qualifications
Contact center experience in the financial services industry
Benefits & Perks
Medical, dental, and vision insurance401(K) planCompany paid life insurance policyShort and long-term disability coverageTuition reimbursementWellness programPaid time off