Join USAA as a Client Relations Consultant, where you'll empower the military community through expert insurance advice and tailored solutions. Enjoy a supportive work environment with extensive training and best-in-class benefits.
Key Responsibilities
Use a consultative approach to resolve customer needs and provide solutions
Build and maintain relationships between members and insurance carriers
Document accurately to limit agency Errors & Omissions exposure
Classify member’s business and provide risk management solutions
Research industry trends and regulatory environment
Use Agency Management Systems/CRM to select product and carrier offerings
Calculate Insurance to Value on various property types
Identify and manage risks associated with business activities
Required Qualifications
High School Diploma or General Equivalency Diploma
1 year of insurance sales and service experience or experience in a commercial insurance setting
Valid Property and Casualty insurance license for home state or ability to obtain within 90 days
Preferred Qualifications
2 or more years of Commercial Lines Insurance experience writing new business
Experience with Agency Management Systems and/or Salesforce
Experience working in a call center environment
Benefits & Perks
Comprehensive medical, dental and vision plans401(k) and pensionLife insuranceParental benefits and adoption assistancePaid time off program with holidays plus 16 paid volunteer hoursWellness programs and career path planning