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Job Description
Join USAA as a Customer Service Advisor and empower the military community by providing exceptional service in business insurance. With a comprehensive training program and a supportive environment, you will engage with clients to understand their unique needs and deliver tailored solutions.
Key Responsibilities
Advise business owners on insurance and risk management
Build and maintain relationships with members and insurance carriers
Classify business and provide risk management solutions
Research industry trends and regulatory changes
Calculate Insurance to Value for various property types
Ensure compliance with risk and insurance standards
Required Qualifications
High School Diploma or General Equivalency Diploma
2 years of insurance sales and service experience
1 year of experience in a Commercial Insurance agency or broker setting
Valid Property and Casualty insurance license for home state
Excellent communication and customer service skills
Preferred Qualifications
4 or more years of Commercial Lines Insurance experience
Experience with Agency Management Systems and/or Salesforce
Experience in a call center environment
Benefits & Perks
Comprehensive medical, dental and vision plans401(k) and pensionLife insuranceParental benefits and adoption assistancePaid time off with paid holidays and volunteer hoursCareer path planning and continuing education