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Customer Service Advisor

USAA

Phoenix, AZ
13 days ago
$54,550.00 - $97,750.00

This Job Position Has Expired

This job listing is no longer available for applications. The position may have been filled or the posting period has ended.

Job Description

Join USAA as a Customer Service Advisor and empower the military community by providing exceptional service in business insurance. With a comprehensive training program and a supportive environment, you will engage with clients to understand their unique needs and deliver tailored solutions.

Key Responsibilities

  • Advise business owners on insurance and risk management
  • Build and maintain relationships with members and insurance carriers
  • Classify business and provide risk management solutions
  • Research industry trends and regulatory changes
  • Calculate Insurance to Value for various property types
  • Ensure compliance with risk and insurance standards

Required Qualifications

  • High School Diploma or General Equivalency Diploma
  • 2 years of insurance sales and service experience
  • 1 year of experience in a Commercial Insurance agency or broker setting
  • Valid Property and Casualty insurance license for home state
  • Excellent communication and customer service skills

Preferred Qualifications

  • 4 or more years of Commercial Lines Insurance experience
  • Experience with Agency Management Systems and/or Salesforce
  • Experience in a call center environment

Benefits & Perks

Comprehensive medical, dental and vision plans401(k) and pensionLife insuranceParental benefits and adoption assistancePaid time off with paid holidays and volunteer hoursCareer path planning and continuing education