Part Time Patient Access Representative Associate - Minneapolis, MN
Optum
Burnsville, MN
1 month ago
$16.00 - $28.85
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This job listing is no longer available for applications. The position may have been filled or the posting period has ended.
Job Description
Join Optum as a Part-Time Patient Access Representative Associate in Minneapolis, MN, where you'll play a vital role in enhancing patient experiences by managing registrations and providing essential support to healthcare services. Enjoy a diverse culture, comprehensive benefits, and the opportunity to make a significant impact on community health outcomes.
Key Responsibilities
Greet and welcome patients in person
Collect demographic and insurance information
Check in and interview patients for paperwork completion
Direct patients to their appointments or procedures
Document issues and resolutions in electronic medical records
Resolve claim issues or registration errors
Verify insurance eligibility and benefits
Collect co-pays and explain financial assistance programs
Assist patients with financial assistance applications
Provide customer service for inbound and outbound calls
Required Qualifications
6+ months of customer service experience in healthcare or related fields
Intermediate level of proficiency with Microsoft Office products
Ability to work standard daytime hours for the first 3 weeks after hire
Ability to work 2-4 shifts between Monday-Friday with varying start times
Ability to work every other Saturday & Sunday
Must be 18 years of age or older
Preferred Qualifications
Revenue Cycle experience
General office experience
Epic experience
Benefits & Perks
$750 sign-on bonus for external applicantsComprehensive benefits packageIncentive and recognition programs401k contribution