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Job Description
Join Teleperformance USA as a Pre-License Training Representative and make an impact in customer service. You'll respond to inquiries, support clients, and grow in a collaborative environment. With a focus on employee well-being and career advancement, your potential is limitless at TP.
Key Responsibilities
Handle and respond to customer inquiries
Provide excellent customer service through active listening
Work with confidential customer information
Aim to resolve issues on the first call
Communicate appropriately with customers
Required Qualifications
6 months customer service experience
Over 18 years of age
High School Graduate or GED
Ability to type 25 wpm
Proven oral & written communication skills
Ability to use Windows operating systems
Preferred Qualifications
6 months Call Center experience
Logical problem-solving skills
Organization and work prioritization skills
Benefits & Perks
Paid TrainingCompetitive WagesFull Benefits (Medical, Dental, Vision, 401k and more)Paid Time OffEmployee wellness and engagement programs