Join Optum's dynamic team as a Radiology Scheduler in Mount Kisco, NY, where you will play a crucial role in patient care by efficiently scheduling radiology appointments and ensuring excellent customer service. Use your organizational skills and healthcare knowledge to support a collaborative care team in a modern healthcare environment.
Key Responsibilities
Obtain accurate and updated patient information
Perform insurance verification on the date of service
Schedule radiology procedures efficiently
File and maintain medical records
Answer incoming and outgoing telephone calls
Confirm and schedule appointments
Perform referral documentation promptly
Ensure continuity of care through scheduling and tracking systems
Comply with administrative policies to ensure quality of care
Required Qualifications
High School Diploma/GED (or higher)
1+ years of customer service or healthcare related experience
Intermediate level of computer proficiency (multi-tasking through Microsoft Outlook, Excel, and Word)
Ability to travel to other offices if needed for coverage
Preferred Qualifications
1+ years of experience in a medical front office position
Experience with electronic health record (EPIC)
Experience with scheduling programs
Knowledge of Radiology
Knowledge of Medical terms
Benefits & Perks
Paid Time Off and 8 Paid HolidaysMedical Plan options with Health Spending Account or Health Saving AccountDental, Vision, Life & AD&D Insurance, Short-term and Long-Term Disability coverage401(k) Savings Plan and Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits (pet insurance, legal insurance, etc.)