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Job Description
Join DISH as a Customer Retention Representative, where you'll handle 100% inbound calls to engage with customers and sell EchoStar's products. With paid full-time training and opportunities for career growth, excel in a dynamic environment focused on exceptional customer service.
Key Responsibilities
Position and sell products/services to new and existing customers
Assess customer needs and offer the best solution
Bounce back from challenging calls and stay focused on long-term goals
Manage time effectively while engaging with customers and handling data entry
Provide exceptional customer service to build and maintain relationships
Required Qualifications
High school diploma/GED
Ability to work full-time on-site
Flexible to work shifts including evenings, weekends, or holidays
Smartphone/device with active network connection
Pre-employment screen
Preferred Qualifications
Competitive spirit
Persuasion
Growth mindset
Customer service
Dependability
Integrity
Benefits & Perks
Paid trainingComprehensive benefits including medical, dental, vision, and life insurance401(K) with company matchEmployee Stock Purchasing ProgramTuition ReimbursementCareer growth opportunitiesUncapped commissionExclusive perks such as complimentary DISH TV and discounts on services