ARMStaffing is seeking a travel nurse RN Clinic ED - Emergency Department for a travel nursing job in State College, Pennsylvania.
Job Description & Requirements
- Specialty: ED - Emergency Department
- Discipline: RN
- Start Date: 11/03/2025
- Duration: 13 weeks
- 40 hours per week
- Shift: 8 hours, days
- Employment Type: Travel
Patient Clinical Inquiry Customer Service Agent
Location
Pennsylvania
Assignment Duration
This is a 13-week contract position.
Schedule
Monday - Friday, 8:00 am - 4:30 pm
Job Description
The Patient Clinical Inquiry Customer Service Agent acts as a key point of contact for patient clinical inquiries and needs, providing exceptional customer service by answering patient telephone calls, assessing issues, determining urgency, and following through to provide timely responses.
Responsibilities
- Respond to patient telephone inquiries effectively and empathetically.
- Assess the urgency of patient questions and concerns.
- Provide clear and informative responses to patients while adhering to protocols.
- Collaborate with clinical staff to ensure accurate information is communicated.
- Remain calm and effective during emergency situations, prioritizing patient needs.
Required Experience / Certifications / Licensure
- Completion of an accredited registered nurse program required.
- Three years of hospital nursing experience or prior triage experience preferred.
- Registered Nurse in the State of Pennsylvania.
- Meets the American Heart Association’s standards for Healthcare Provider Basic Life Support (BLS) and renews BLS every two years.
- Within four months of hire/transfer, meets the American Heart Association’s standards for Healthcare Provider Advanced Cardiac Life Support (ACLS) and renews ACLS every two years.
Why ARMStaffing?
At ARMStaffing, we take care of our employees! We offer:
- Health Benefits: Day-1 access to Medical, Vision, Dental, Life, and more
- Onboarding Made Easy: We handle physicals, titers, and more so you can focus on care
- Clinical Support: In-house clinical team available to assist and advocate
- 401k Retirement Plan: Eligible after waiting period; 4% match with 5% contribution
- Recruiter Matching: Get paired with a recruiter based on your location and specialty
- Extras: Travel reimbursement, housing allowance, meals, referral bonuses, and more
We're not the only ones who think ARMStaffing should be your first choice. Here’s why:
- SIA’s Top-50 Fastest Growing Healthcare Staffing Firms – 2019
- SIA’s Largest Healthcare Staffing Agencies in the U.S. – 2023
- Top Workplace in the Lehigh Valley – 2022, 2023
- Perfect scores for 'Name, Not a Number' and 'Recruiters' Personalities' on Highway Hypodermics
- Joint Commission’s Gold Seal of Approval for Healthcare Staffing Services
Contract & local rates may vary based on location and applicant residency. Ask your ARMStaffing recruiter for details!
ARMStaffing Job ID #34248343. Pay package is based on 8 hour shifts and 40.0 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: RN:Clinic,07:00:00-15:00:00
About ARMStaffing
Allied Resources Medical Staffing (ARMStaffing) places the most qualified medical professionals in the industry, including: local and travel contract, temp-to-perm, per diem, and direct-hire personnel.
As a leader in medical staffing, we cover every segment of the healthcare market and take pride in our ability to exceed our clients' expectations. We accomplish this through our total dedication to our clients and field associates, our over 15 years of experience, a strong and diverse poor of medical professionals, and the high level of loyalty of our internal staff.
We also make it a point to develop and maintain close relationships with staffing and office managers to ensure clear communication and proper placements based on the client's criteria. This allows us to tailor our services to best suit the staffing needs of our clients, while placing our employees in positions that match their abilities and preferences.
Our goal is to offer unparalleled service to our valued healthcare clients, regardless of facility size or location, and to maintain a top-notch workforce of qualified, dedicated and medical professionals.
The Experts in Healthcare Recruiting
- Local and travel contracts
- Temp-to-perm employment
- Direct-hire personnel
- Per Diem
- Staffing for every segment of the healthcare industry including, RNs, LPNs, and CNAs, and Allied Health Professionals
- Long-term contracts, block scheduling and per diem staffing options
- 24-Hour customer service and on-call support 365 days a year
- Full-time, registered nurse on staff to provide screening, background, and reference checks
- Long-term and temporary career options with outstanding employee benefits
- Medical Benefits
- Company-matched 401K