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Job Description
Join Intuit as a Tax Expert and assist customers in navigating their tax needs using TurboTax. Work remotely while providing exceptional service and tax expertise during the busy tax season.
Key Responsibilities
Help customers complete their taxes using Intuit TurboTax products
Provide tax advice and full service return preparation
Manage product/software inquiries
Utilize government websites and professional resources to deliver accurate answers
Interact with customers using video communication software
Document interactions to maintain accurate records
Required Qualifications
Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns
Active, unrestricted credential (EA, CPA, or Practicing Attorney)
Strong tax preparation experience
Extensive knowledge of tax laws
Active Preparer Tax Identification Number (PTIN)
Excellent customer service skills
Benefits & Perks
401(k) savings plan with Intuit matchingPaid sick leaveE&O insurance provided by IntuitEmployee stock purchase planEmployee assistance programProduct discountsFree copy of TurboTax Live