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Job Description
Join Intuit as a Tax Analyst and work remotely to help clients navigate their tax filings. With a focus on customer service and professional integrity, you'll play a vital role in empowering customers to prepare their taxes effectively.
Key Responsibilities
Assist customers in completing their taxes using Intuit TurboTax products
Provide tax advice and full service return preparation
Manage product/software inquiries
Maintain sensitive customer and proprietary information responsibly
Utilize government websites and professional resources to assist customers
Document customer interactions accurately
Required Qualifications
Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns
Experience using commercial tax preparation software
Active Preparer Tax Identification Number (PTIN)
Ability to obtain state licenses and permits
Excellent customer service skills
Availability to work a minimum of 20 hours per week
Benefits & Perks
401(k) savings plan with Intuit matchingPaid sick leaveE&O insurance provided by IntuitEmployee stock purchase planEmployee assistance programProduct discountsFree copy of TurboTax Live