Description
Job Details
Job Location : Bennington, VT
Position Type : Full Time
Education Level : High School
Salary Range : $20.94 - $23.56 Hourly
Job Shift : Any
Job Category : Non-Credentialed Position
Description
MAJOR RESPONSIBILITIES:
- DIRECT CLIENT SUPPORT SERVICES:
- Provide direct peer support using active listening, motivational interviewing, and strength-based conversations.
- Assist clients during crisis admissions and discharges, including completing required forms, interviews, inventories, and orientation.
- Help individuals navigate outpatient intakes and support follow-up with community providers.
- Conduct and facilitate daily client engagement activities such as check-ins and peer-led groups.
- Support meal preparation and maintain a welcoming environment at Battelle House.
- Assist clients with medication understanding and prescription pickups.
- Provide outreach to community members in need of services.
2.0 2.0 CLINICAL AND CRISIS SUPPORT
- Provide peer support during mobile crisis calls and co-responses.
- Support client safety and emotional de-escalation during crises.
- Triage, screen, and route incoming crisis calls; escalate to clinicians when needed.
- Assist with bed calls, referrals, and prior authorizations for psychiatric hospitalizations.
3.0 3.0 CLINICAL OPERATIONS AND MEDICATION SUPPORT
- Take and record vital signs upon client admission and discharge.
- Assist nursing staff with delegated medication administration and tracking.
- Support documentation related to medication-related activities
4.0 PEER GROUP FACILITATION & RESOURCE NAVIGATION
- Lead or co-lead peer support groups promoting recovery and community.
- Assist clients with accessing internal and external resources.
- Promote autonomy, self-direction, and healing.
5.0 CLIENT IDENTIFICATION, OUTREACH, AND ADVOCACY
- Advocate for client rights across settings, including hospitals, meetings, and community interactions.
- Conduct outreach to individuals who could benefit from UCS services.
- Foster family and natural support connections where clinically appropriate.
6.0 RECORD KEEPING & DOCUMENTATION
- Complete all documentation accurately and timely, supporting quality care and billing.
- Maintain professional and confidential records.
7.0 AGENCY PARTICIPATION
- Collaborate across departments and participate in agency-wide initiatives.
- Uphold UCS values of equity, compassion, and person-centered care.
Qualifications
EDUCATIONAL REQUIREMENTS:
- High school diploma or equivalent required.
- Lived experience with mental health, trauma, or related challenges.
- Certification in Intentional Peer Support (IPS) within one year of hire and maintained throughout employment.
LICENSES/CERTIFICATIONS REQUIRED:
- Valid driver’s license and reliable transportation.
- Certification in Intentional Peer Support (IPS) within one year of hire.
PREFERRED QUALIFICATIONS:
- Experience facilitating support groups or working in a peer-led environment.
- Knowledge of mental health systems, neurodiversity, psychiatric survivorship, and recovery frameworks.
KEY KNOWLEDGE, SKILLS, AND ABILITIES:
- Experience providing peer support.
- Familiarity with trauma-informed care and crisis intervention.
- Strong communication, interpersonal, and de-escalation skills.
- Organizational skills and experience with electronic records.
- Ability to maintain emotional composure under stress.
- Understanding of HIPAA, professional boundaries, and ethical standards.
- Commitment to recovery-oriented, person-driven service models.
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