Join Intuit as a Business Tax Consultant and help customers navigate their tax returns while shaping new product offerings. This remote role requires business tax preparation expertise and excellent communication skills to deliver high-quality customer interactions.
Key Responsibilities
Provide tax advice and full-service business return preparation for TurboTax Business customers
Utilize video communications software to interact with customers
Document customer interactions and apply defined practices to resolve tax preparation issues
Meet company key performance metrics and participate in pilot testing and projects
Required Qualifications
3+ years of recent experience preparing federal and state business tax returns (1065 and/or 1120-S) for at least 20 clients per season
Minimum of 2 seasons of personal tax preparation experience with at least 30 tax returns per year
Must possess or be able to obtain related state licenses and an active Preparer Tax Identification Number (PTIN)
Strong customer service skills and excellent verbal and written communication skills
Proficient with technology and solid knowledge of computer operations and software
Preferred Qualifications
Bookkeeping experience with books to tax preparation
Experience preparing business tax returns for service industry customers