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General Manager

Community Choice Financial Family of Brands

Lees Summit, MO
4 days ago
$22.50/hour

Job Description

Join Community Choice Financial as a General Manager where you will lead a team to provide reliable financial solutions, enhance customer service, and drive store performance. With comprehensive training and growth opportunities, you'll make a significant impact on your team's success and customer satisfaction.

Key Responsibilities

  • Manage overall store performance
  • Coach, lead, and develop team members
  • Identify local marketing strategies and community events
  • Examine and process loan/pawn applications
  • Enforce adherence to quality standards and regulations
  • Supervise cash management and loss prevention
  • Conduct opening and closing procedures
  • Participate in hiring and retention of employees
  • Develop work schedules
  • Handle complex customer situations
  • Maintain store appearance and address facility needs

Required Qualifications

  • High school diploma or equivalent
  • Minimum two years’ experience in a supervisory or leadership role
  • Operations experience in a leadership capacity
  • Excellent verbal and written communication skills
  • Proficiency in using phones, Point of Sale, Microsoft Office
  • Valid driver's license and auto insurance
  • Ability to meet physical demands of the position

Preferred Qualifications

  • Associates degree or higher
  • Experience in check cashing, document verification, money order processing
  • Bilingual (English/Spanish)

Benefits & Perks

Paid on-the-job trainingAccess to learning management systemCross brand training opportunitiesPerformance-based career advancementEducational reimbursement programMedical insurance options401(k) retirement plan with company matchLife and AD&D insuranceVoluntary benefits optionsMental health resourcesDiscount Marketplace accessPaid time off starting with 12 days in the first year