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Job Description
As a Customer Sales Guide at DriveTime, you'll be fully engaged in sales and customer experience activities, helping customers navigate their vehicle purchase journey. This role combines communication, administrative tasks, and customer interaction, all while ensuring a top-notch experience that aligns with company standards.
Key Responsibilities
Engage in sales and customer experience activities both virtual and in-store
Prepare titles, loan documents, and process payments
Take customers on test drives and demonstrate vehicle features
Execute administrative responsibilities including deal documentation and inventory management
Maintain customer experience standards in line with company expectations
Required Qualifications
Associate or bachelor's degree or equivalent work experience
3+ years of related work experience in customer service, sales, or retail
Valid driver's license and acceptable driving record for the past 3 years
Must be at least 18 years of age
Ability to pass a drug test and a background check