Join Intuit as a Senior Tax Analyst and assist customers in navigating their tax preparation using TurboTax products. This remote position allows you to leverage your expertise in tax laws and client interaction to provide exceptional service.
Key Responsibilities
Help customers complete their taxes using Intuit TurboTax products
Provide tax advice, full service return preparation, and tax calculations
Manage product/software inquiries
Utilize government websites and professional resources to deliver accurate answers
Interact with customers via video communication software and document interactions
Required Qualifications
Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns
Active, unrestricted credential: EA, CPA, or Practicing Attorney
Strong tax preparation experience and extensive knowledge of tax laws
Active Preparer Tax Identification Number (PTIN)
Excellent customer service skills
Preferred Qualifications
Experience using commercial tax preparation software
Benefits & Perks
401(k) savings plan with Intuit matchingPaid sick leaveIntuit provided E&O insuranceEmployee stock purchase planEmployee assistance programProduct discountsFree copy of TurboTax Live