Full-time position focused on Accounts Receivable management
Monitor and follow up on unpaid or underpaid claims
Accurately post insurance and patient payments into the billing system
Review aging reports and resolve outstanding balances
Identify denial trends and recommend process improvements
Contact patients regarding outstanding balances in a professional, compassionate manner
Explain insurance benefits, billing statements, and payment responsibilities
Set up payment plans when appropriate
Ensure compliance with HIPAA and payer regulations
Stay current with insurance policies, reimbursement rules, and billing regulations
Generate and present A/R and collections reports to management