Technician 2, Installation and Service - Residential Services
Comcast Corporation
Edgartown, MA
13 days ago
$25.00
Job Description
Join Comcast as a Technician 2 and play a crucial role in broadband installation and troubleshooting for residential services. You will directly impact customer satisfaction by ensuring high-quality service and network design while adhering to safety standards. Thrive in a dynamic environment where your skills and commitment to excellence will lead to future career advancement.
Key Responsibilities
Perform installations and changes of service adhering to company and safety standards
Troubleshoot service issues from tap to customer equipment
Maintain accurate records and customer interactions
Design basic home networks based on customer needs
Provide customer education on products and services
Maintain vehicle and tools for installation duties
Complete required training and certifications
Required Qualifications
High School Diploma / GED
2-5 Years relevant work experience
Valid driver's license
Preferred Qualifications
Customer-focused
Technical knowledge
Critical thinking and problem-solving skills
Adaptability
Benefits & Perks
Best-in-class benefitsCommission eligibility for sales rolesBonus eligibility for non-sales rolesSupport for physical, financial, and emotional wellbeing