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Job Description
Join Optum as a Patient Care Coordinator and make a difference in patients' lives. You'll work in a dynamic environment, utilizing state-of-the-art technology to provide excellent customer service and support care teams in achieving their goals. Your role includes managing patient documentation, scheduling, and maintaining medical records while ensuring compliance with health regulations.
Key Responsibilities
Obtain patient signatures for required documents
Accurate and complete occupational medicine registration workflow
File and maintain medical records
Correct registration work queue errors
Answer telephone calls promptly and courteously
Work in claims edit and referrals work queues
Adhere to Optum Employee Policies and medical requirements
Participate in care planning and coordination
Ensure continuity of care through scheduling and tracking
Communicate effectively with patients and healthcare professionals
Notify clinical staff of schedule changes
Organize and maintain medical records
Required Qualifications
1+ years of experience in a medical front office position
Intermediate proficiency with MS Word, Excel, and Outlook
Ability to use multiple web applications
Preferred Qualifications
Knowledge of Epic EMR software
Demonstrated ability to work well with health care providers
Benefits & Perks
Paid Time Off (PTO) and 8 Paid HolidaysMedical Plan options with Health Spending or Health Savings AccountDental, Vision, Life & AD&D InsuranceShort-term and Long-term Disability coverage401(k) Savings PlanEmployee Stock Purchase PlanEducation ReimbursementEmployee Assistance ProgramVoluntary Benefits (pet insurance, legal insurance, etc.)