Join BJ's Wholesale Club as a Membership Sales Ambassador, where you'll engage customers in membership programs, provide exceptional service, and support a collaborative team environment. Enjoy competitive pay and comprehensive benefits while making a positive impact on our members' experiences.
Key Responsibilities
Execute Acquisition 365, renewing, upgrading, and cross-selling BJ's Loyalty Programs
Handle merchandise returns, exchanges, pick-ups, and general customer service inquiries
Promote BJ's value proposition regarding membership
Convert potential members through effective pitching of membership programs
Deliver superior customer service to members
Resolve member concerns in a courteous and timely manner
Assist with Buy Online and Pick Up In Club orders
Required Qualifications
Prior front line/customer service or previous sales experience preferred
Results driven with proven success in goal achievement
Basic math skills preferred
Computer proficiency preferred
Benefits & Perks
Weekly payFree BJ's Inner Circle and Supplemental membership(s)Generous time off programs (vacation, personal, holiday, sick, bereavement, jury duty)Medical plans, Health Savings Account (HSA), dental and vision plans401(k) plan with company match