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Job Description
Join Amazon Pharmacy as a Pharmacy Manager and lead a dedicated team to enhance the customer experience while ensuring safety and compliance in pharmacy operations. Drive quality initiatives and foster talent development in a dynamic environment focused on innovation and patient care.
Key Responsibilities
Oversee safety, quality, performance, and customer experience of operations
Manage daily operations and meet delivery times
Evaluate physician medication orders and make therapy change recommendations
Set and clarify requirements and expectations for employees
Educate pharmacy staff on policies and best quality practices
Drive quality and process change initiatives
Manage workflow and delegate tasks effectively
Adhere to local, state, and federal laws related to pharmacy practices
Coordinate with corporate legal team for licensure maintenance
Align policies with accrediting/licensing body requirements
Manage site growth and workforce planning needs
Develop talent and engage with the workforce
Implement changes to better service customers and reduce costs
Maintain customer profiles within pharmacy systems
Other duties as assigned
Required Qualifications
Doctorate or Bachelor’s Degree in Pharmacy
Active/Good Standing Pharmacist license in Utah
Extensive knowledge of state and federal laws, rules, and regulations surrounding pharmacy practices and patient safety
Experience with performance metrics, process improvement and Lean techniques
Strong oral and written communication skills
Ability to manage detail and establish root cause
Flexible schedule including weekends, nights, and/or holidays
1 year Staff Pharmacist experience within Amazon Pharmacy (if currently an Amazon employee)
Preferred Qualifications
2+ years direct management experience in a manufacturing, production or distribution environment
Experience with the full staffing lifecycle
Ability to handle changing priorities
Demonstrated ability to develop others into higher levels of leadership
Entrepreneurial mindset with the ability to thrive in a fast-paced environment
Analytical thinker with project management skills
Interest in long-term career development through assignments in multiple FCs