Associate Patient Care Coordinator - Saint Petersburg, FL
Optum
St. Petersburg, FL
10 hours ago
$16.00 - $27.69
Job Description
Join Optum as an Associate Patient Care Coordinator, where you'll play a vital role in enhancing patient experiences and supporting healthcare initiatives. Collaborate with a dedicated team to ensure efficient operations and provide exceptional service to our patients.
Key Responsibilities
Greets patients as they arrive and manages wait time
Complete check-in and check-out tasks including insurance verification, pre-authorizations, and document copying
Collects co-payments, co-insurance, and deductibles
Processes walk-in patients and visitors
Answers phones and schedules appointments
Manages medical records and assists with paperwork completion
Connects patients with outside resources to promote self-care
Ensures correspondence is scanned and filed
Establishes and maintains effective working relationships with patients and staff
Required Qualifications
High School Diploma/GED (or higher)
1+ years of customer service or healthcare related experience
Ability to cover offices as needed
Preferred Qualifications
1+ years of experience of knowledge of medical terminology
1+ years of experience working in a front office medical position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays and maintaining medical records
Experience working with an electronic health record (ECW)
Beginner level of computer proficiency (multi-tasking through multiple applications including Microsoft Outlook, Excel and Word)
Knowledge of insurance carriers and managed care plans
Bilingual (English/Spanish)
Benefits & Perks
Paid Time Off and 8 Paid HolidaysMedical Plan options with Health Spending Account or Health Saving accountDental, Vision, Life & AD&D Insurance, Short-term and Long-Term Disability coverage401(k) Savings Plan and Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)