O

Per Diem Patient Services Representative Associate - Saint Paul, MN

Optum

Bloomington, MN
18 days ago
$16.00 - $28.85

This Job Position Has Expired

This job listing is no longer available for applications. The position may have been filled or the posting period has ended.

Job Description

Join Optum as a Per Diem Patient Services Representative Associate and make a meaningful impact in health care. You will be the first point of contact for patients, supporting them in navigating their care with compassion and efficiency.

Key Responsibilities

  • Greet and welcome patients in person
  • Collect and verify demographic, insurance, and benefits information
  • Check in and interview patients to complete required paperwork
  • Obtain and explain cost information to patients
  • Address and resolve claim issues or registration errors
  • Provide customer service for inbound and outbound telephone calls
  • Assist in scheduling add-on appointments
  • May mentor other staff

Required Qualifications

  • 6+ months of customer service experience
  • Intermediate level of proficiency with Microsoft Office products
  • Ability to work standard daytime hours, Mon-Fri for the first 3 weeks after hire
  • Ability to work on a Per Diem basis, at least 1 shift per week starting at 6:30am, 7:00am & 9:00am
  • Must be 18 years of age or older

Preferred Qualifications

  • Revenue Cycle experience
  • General office experience
  • Epic experience

Benefits & Perks

$750 sign-on bonus for external applicantsComprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution