Join Optum as an Associate Patient Care Coordinator, where you will play a crucial role in improving health outcomes by providing essential front office support, including appointment scheduling and patient registration. This position offers a chance to make a meaningful impact on the community while enjoying a comprehensive benefits package.
Key Responsibilities
Greets patients upon arrival and manages wait times
Completes check-in and check-out tasks including demographic and insurance verification
Collects co-payments and issues receipts
Manages cashier box and daily deposits
Answers phones and schedules appointments
Maintains medical records and processes requests for record releases
Establishes effective working relationships with patients and staff
Required Qualifications
High School Diploma/GED (or higher)
1+ years of experience in customer service
Beginner level of proficiency with Microsoft Excel, Word, Outlook, and PowerPoint
Preferred Qualifications
1+ years of experience with medical office processes
1+ years of related work experience including data entry
Prior experience with EMR computer applications
Benefits & Perks
Paid Time Off and 8 Paid HolidaysMedical Plan options with Health Spending AccountDental, Vision, Life & AD&D Insurance, Short-term and Long-Term Disability401(k) Savings Plan and Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits