As the Director of Operations, you will oversee the real estate portfolio of The Jewish Board across New York City, ensuring efficient and safe property operations. You will lead teams, manage vendor relationships, and drive accountability in maintenance and safety standards while fostering a culture of continuous improvement.
Key Responsibilities
Supervise day-to-day operations for agency properties across NYC
Monitor and ensure swift responses to sysaid tickets
Manage and mentor area managers and teams of handymen
Collaborate with Mechanical, Electrical, and Plumbing contractors
Ensure life safety standards are met
Develop performance metrics for operational effectiveness
Identify areas for operational enhancements
Required Qualifications
Minimum of 10 years working as a tradesperson
At least 5 years of managerial experience
Experience with technical building systems
Proven understanding of maintenance operations and vendor management
Fluent in English
Preferred Qualifications
Experience in a hybrid role with field and office responsibilities
Familiarity with life safety system requirements
Ability to develop and analyze performance metrics
Prior experience managing large real estate portfolios