Join Crash Champions as a Collision Estimator and play a vital role in providing exceptional customer service and high-quality collision repairs. You will manage repair processes, educate customers, and ensure quality standards are met, all while working in a fast-paced environment.
Key Responsibilities
Educate customers on vehicle repairs, insurance procedures, and customer rights
Complete initial and final estimates after damage evaluation
Manage repair processes and ensure quality standards
Keep customers updated on vehicle status
Pull and review data for Body Technicians and complete post-scanning
Pre-close final repair orders and handle paperwork
Required Qualifications
Customer Service Skills
Organization and multi-tasking skills
Good time management
Ability to adapt in fast-paced environments
Preferred Qualifications
Knowledge of dealing with Insurance partners
Knowledge of multiple estimating systems (CCC one preferred, Mitchell & Audatex)
Benefits & Perks
Medical InsuranceDental InsuranceVision InsuranceGroup Life InsuranceDisability Insurance401k Retirement Plan with matchReferral Bonus5 Paid Holidays