This job listing is no longer available for applications. The position may have been filled or the posting period has ended.
Job Description
Join Optum as an Associate Patient Care Coordinator in Waukesha, WI, where you'll play a vital role in enhancing community health. With a comprehensive benefit package and a supportive team environment, you'll be empowered to make a difference in patient care.
Key Responsibilities
Greets visitors and patients in person
Communicates by telephone or video conferencing, upholding excellent customer service
Handles confidential information appropriately
Prioritizes by assessing and analyzing information for emergency needs
Demonstrates technical knowledge in departmental procedures
Enters and updates patient demographic and financial information
Obtains appropriate applications and forms with confirmed signatures
Provides patients with financial responsibility information
Coordinates patient admission needs and bed assignments
Meets or exceeds audit accuracy standards
Required Qualifications
High School Diploma/GED (or higher)
1+ years of customer service experience in an office setting or professional work environment
1+ years of experience with Microsoft Office products
Ability to work rotating holidays
Ability to complete 6-8 weeks of training during 1st shift hours
Must be 18 years or age or older
Preferred Qualifications
Knowledge of medical terminology
Experience with electronic medical records system
Experience in a medical office or hospital admitting/registration office
Benefits & Perks
Paid Time Off and 8 Paid HolidaysMedical Plan options with Health Spending Account or Health Saving AccountDental, Vision, Life & AD&D InsuranceShort-term and Long-term Disability coverage401(k) Savings Plan and Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits (pet insurance, legal insurance, etc.)