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Job Description
Join TTEC as a Licensed Healthcare Insurance Agent and help customers navigate their health coverage with compassion and expertise. You will provide exceptional customer service while working remotely, contributing to a supportive and inclusive work culture.
Key Responsibilities
Assist individuals in understanding their coverages and selecting the right products and services
Provide full lifecycle customer service and sales
Respond to customer inquiries with compassion and active listening
Identify additional needs customers may have and help them upgrade products or services
Complete the sale or renewal of health plans
Required Qualifications
Current Health insurance license in your state of residence
High speed internet (>25 mbps download and 10 mbps upload)
Minimum six (6) months sales experience
Integrity to follow HIPAA guidelines on maintaining patient privacy
Strong customer service orientation (empathy, compassion and listening skills)
High school diploma or equivalent
Strong computer navigation skills
Benefits & Perks
Full-time regular positionsPerformance-based bonusContinuing education paid by TTECAll license fees provided by TTECHealthy benefits package including PTO, tuition reimbursement, health and wellness incentives