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Job Description
Join Crash Champions as a Collision Estimator and play a key role in delivering superior collision repair services. You will educate customers on repair processes, manage vehicle repairs to uphold quality standards, and ensure excellent customer experiences in a dynamic environment.
Key Responsibilities
Educate customers on vehicle repairs, insurance procedures, and customer rights
Complete initial and final estimates after damage evaluation
Manage repairs and ensure quality standards
Keep customers informed on vehicle status
Review data procedures with Body Technicians and complete post-scanning
Handle disbursement paperwork and ensure carrier requirements are met
Required Qualifications
Customer Service Skills
Organization and multi-tasking skills
Good time management
Ability to adapt to fast-paced environment
Preferred Qualifications
Knowledge of dealing with Insurance partners
Knowledge of multiple estimating systems, CCC One preferred, Mitchell & Audatex
Benefits & Perks
Medical InsuranceDental InsuranceVision InsuranceGroup Life InsuranceDisability Insurance401k Retirement Plan with matchReferral Bonus5 Paid Holidays