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General Manager, Bilingual

Community Choice Financial Family of Brands

Simpsonville, SC
2 days ago
$19.25/hour

Job Description

Join Community Choice Financial as a General Manager in Simpsonville, SC, where you'll lead a team to provide financial solutions and deliver exceptional customer service. With opportunities for professional growth and a focus on team development, you'll play a key role in driving store success and brand loyalty.

Key Responsibilities

  • Manage overall store performance by meeting or exceeding Company performance standards
  • Coach, lead, and develop all team members
  • Identify local marketing strategies and build revenue
  • Examine and process loan/pawn applications
  • Enforce adherence to quality standards and local laws
  • Supervise office security and cash management
  • Conduct proper opening and closing procedures
  • Participate in hiring and retention of new employees
  • Develop work schedules according to budget and store needs
  • Handle complex customer situations with integrity
  • Monitor and maintain store appearance

Required Qualifications

  • High school diploma or equivalent
  • Minimum two years’ experience in a supervisory or leadership role
  • Operations experience in a leadership capacity
  • Excellent verbal and written communication skills
  • Proficiency in using phones, Point of Sale, Microsoft Office, and other systems
  • Valid driver's license and auto insurance
  • Must be at least 18 years of age
  • Ability to meet physical demands of the position

Preferred Qualifications

  • Associates degree or higher
  • Experience in check cashing, document verification, money order processing
  • Bilingual (English/Spanish)

Benefits & Perks

Paid on-the-job trainingAccess to learning management systemCross brand training opportunitiesPerformance-based career advancementEducational reimbursement programMedical insurance options401(k) with company matchLife and AD&D insuranceVoluntary benefits optionsEmployee Assistance ProgramDiscount Marketplace accessPaid time off starting with 12 days in the first yearBusiness casual dress code