Social Media Content Moderator - Spanish Bilingual- Onsite
Teleperformance USA
Hutchinson Island, FL
15 days ago
Job Description
Join Teleperformance USA as a Social Media Content Moderator and play a vital role in ensuring a safe and enjoyable online experience. You'll review user-generated content, engage with diverse communities, and help implement policies that shape a positive digital environment. This full-time position offers opportunities for growth in a supportive and inclusive workplace.
Key Responsibilities
Moderate user-generated content to ensure it meets community guidelines
Participate in refresher training to implement correct policies
Review, classify, and eliminate sensitive content as per client parameters
Investigate and resolve complex content issues
Comply with confidentiality policies
Provide trends and insights for process improvements
Stay updated on workflow changes and operational guidelines
Required Qualifications
Strong spelling, grammar, and reading skills
Emotional intelligence and resilience
Attention to detail
Ability to be flexible
Logical problem-solving skills
Over 18 years of age
High School Graduate or GED or higher
Predictable and reliable attendance
Preferred Qualifications
Experience in reviewing/monitoring social media
Consistent work history
Proven oral & written communication skills
Benefits & Perks
Paid TrainingCompetitive WagesFull Benefits (Medical, Dental, Vision, 401k and more)Paid Time OffEmployee wellness and engagement programs