O

Associate Patient Care Coordinator - Rock Hill, New York

Optum

Rock Hill, NY
16 days ago
$16.00 - $28.85

Job Description

Join Optum as an Associate Patient Care Coordinator, where you'll play a vital role in delivering excellent customer service in a dynamic healthcare environment. You'll support a team focused on quality patient care while utilizing state-of-the-art technology.

Key Responsibilities

  • Maintain professionalism and adhere to standards of care
  • Communicate with clinical staff to keep patients informed
  • Verify patient demographic and insurance information
  • Schedule, cancel, and reschedule patient appointments
  • Collect payments and manage patient accounts
  • Support peer-to-peer training initiatives

Required Qualifications

  • High School Diploma/GED (or higher)
  • 1+ years of receptionist or customer service experience in a healthcare setting
  • Intermediate level of computer proficiency (including Microsoft Outlook, Teams)

Preferred Qualifications

  • Experience as a receptionist in a healthcare setting
  • Experience working with an electronic health record
  • Knowledge of minimal medical terminology

Benefits & Perks

Comprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution