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Job Description
Join Optum as a Collections Representative, where you'll resolve payer balances and denials while enjoying the flexibility to telecommute from anywhere in the U.S. You'll receive comprehensive training and be part of a compassionate team dedicated to improving healthcare outcomes.
Key Responsibilities
Resolve outstanding payer balances in accordance with regulatory and contractual obligations
Resolve payer denials through understanding payer policies and contacting the payer
Reconcile open payer balances according to payor’s contract
Participate in team huddles and meetings to share knowledge and recommend process improvements
Meet or exceed performance standards relating to quality and productivity
Required Qualifications
High School Diploma / GED
Must be 18 years of age or older
1+ years of healthcare back-end revenue cycle experience (billing, collections, or A/R)
Experience working with Medicare on denied healthcare claims
Experience working with insurance companies to verify the status of denied claims
Ability to work full-time (40 hours/week) Monday - Friday
Preferred Qualifications
Experience working with Medicare System’s (FISS/Connex)
Benefits & Perks
Comprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution