Join Johnson Controls as a Sprinkler Fitter Service Technician and be part of a team dedicated to creating purposeful solutions. This role involves performing service and repairs on sprinkler systems while ensuring customer satisfaction.
Key Responsibilities
Receive service calls from Service Resource Center
Contact customer representative to ascertain equipment/systems problems
Perform service and repairs on sprinkler systems
Follow troubleshooting procedures and refer to technical manuals
Read and interpret blueprints, diagrams, and operational product manuals
Exhibit effective customer service skills
Electronically complete Service Acknowledgements
Participate in a scheduled on-call rotation
Perform other duties as assigned
Required Qualifications
3-5 years of documented experience in Fire Sprinkler/Pipefitter industry
TQP License
Experience in reading and interpreting blueprints, submittals, and operational/product manuals
High school diploma or equivalent
Ability to follow verbal and written instructions
Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs
Able to work in unusual and sometimes difficult positions
Ability to work flexible hours including weekends
Able to participate in an on-call rotation schedule
Occasional overnight travel
Demonstrate a high level of customer service
Maintain truck inventory
Ability to adhere to safety guidelines and procedures
Strong organizational skills
Possess a valid driver’s license
Able to pass a pre-employment background and drug test
Preferred Qualifications
NICET Level II
Benefits & Perks
Competitive Starting PayPaid TrainingGlobal Advancement OpportunitiesCompany Vehicle (as applicable)Referral BonusesMedical/Dental/Vision insuranceHealth Savings Account (HSA)Life Insurance401(k) savings plan with company matchShort-Term and Long-Term DisabilityEmployee Assistance ProgramWellness Program