Social Media Content Moderator - Korean Bilingual- Onsite
Teleperformance USA
Hutchinson Island, FL
15 days ago
Job Description
Join Teleperformance USA as a Social Media Content Moderator, where you will play a crucial role in ensuring a positive social experience by moderating user-generated content. Work in a collaborative environment and enjoy comprehensive benefits while enhancing your skills in a dynamic role.
Key Responsibilities
Moderate user-generated content to ensure compliance with community guidelines
Review and classify highly sensitive content uploaded by users
Investigate and resolve complex content issues
Participate in continuous training programs for role development
Provide trends and insights for process improvements
Required Qualifications
High School Graduate or GED or higher
Over 18 years of age
Strong spelling, grammar, and reading skills
Attention to detail
Strong emotional intelligence and resilience
Comfortability reviewing internet content that may be deemed inappropriate and/or contain explicit material
Ability to type 25 wpm
Availability to work various shifts
Preferred Qualifications
Experience in reviewing/monitoring social media
Consistent work history
Proven oral & written communication skills
Benefits & Perks
Paid TrainingCompetitive WagesFull Benefits (Medical, Dental, Vision, 401k and more)Paid Time OffEmployee wellness and engagement programs