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Job Description
Join USAA as a Customer Service Advisor, where you'll empower business owners with tailored insurance solutions. Enjoy comprehensive training and a supportive work environment while making a significant impact in the military community.
Key Responsibilities
Advise business owners on insurance and risk management
Use a consultative approach to determine customer needs
Build and maintain relationships with members and insurance carriers
Research industry trends and regulatory environment
Calculate Insurance to Value (ITV) on property types
Required Qualifications
High School Diploma or General Equivalency Diploma
2 years of insurance sales and service experience
1 year in a Commercial Insurance agency or broker setting
Valid Property and Casualty insurance license
Excellent communication and customer service skills
Preferred Qualifications
4 or more years of Commercial Lines Insurance experience
Experience with Agency Management Systems and/or Salesforce
Experience working in a call center environment
Benefits & Perks
Comprehensive medical, dental and vision plans401(k) and pensionLife insuranceParental benefits and adoption assistancePaid time off with paid holidays16 paid volunteer hours