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Customer Service Advisor

USAA

Tempe, AZ
13 days ago
$54,550.00 - $97,750.00

This Job Position Has Expired

This job listing is no longer available for applications. The position may have been filled or the posting period has ended.

Job Description

Join USAA as a Customer Service Advisor, where you'll empower business owners with tailored insurance solutions. Enjoy comprehensive training and a supportive work environment while making a significant impact in the military community.

Key Responsibilities

  • Advise business owners on insurance and risk management
  • Use a consultative approach to determine customer needs
  • Build and maintain relationships with members and insurance carriers
  • Research industry trends and regulatory environment
  • Calculate Insurance to Value (ITV) on property types

Required Qualifications

  • High School Diploma or General Equivalency Diploma
  • 2 years of insurance sales and service experience
  • 1 year in a Commercial Insurance agency or broker setting
  • Valid Property and Casualty insurance license
  • Excellent communication and customer service skills

Preferred Qualifications

  • 4 or more years of Commercial Lines Insurance experience
  • Experience with Agency Management Systems and/or Salesforce
  • Experience working in a call center environment

Benefits & Perks

Comprehensive medical, dental and vision plans401(k) and pensionLife insuranceParental benefits and adoption assistancePaid time off with paid holidays16 paid volunteer hours