Join Zendesk as the Director of Software Engineering, leading a dynamic team to drive innovation in the Workforce Management platform. This role offers the chance to shape technical strategy and foster a collaborative culture across global teams.
Key Responsibilities
Lead and grow a 60-person engineering organization
Collaborate with product leadership to define WFM platform roadmap
Promote high standards in software engineering and operational excellence
Build structures and processes that support organizational scalability
Contribute to strategic planning with senior engineering leadership
Influence architectural decisions and strategic engineering initiatives
Required Qualifications
12+ years in software engineering
5+ years in senior leadership roles
Experience managing large engineering teams
Strong technical background
Excellent stakeholder management skills
Preferred Qualifications
Experience leading multi-site organizations
Track record of developing leaders
Experience shaping long-term product and technology strategies
Comfortable leading distributed teams
Benefits & Perks
Flexible work arrangementsProgressive parental leaveEmphasis on work-life balanceProfessional development opportunitiesInvestment in social impact and local communities