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Senior Patient Care Coordinator/Medical Assistant - Seattle, WA

Optum

Seattle, WA
18 days ago
$19.86 - $38.85

This Job Position Has Expired

This job listing is no longer available for applications. The position may have been filled or the posting period has ended.

Job Description

Join Optum as a Senior Patient Care Coordinator to improve health outcomes through exceptional customer service and teamwork in a dynamic medical setting. You will support a team of surgeons, manage patient interactions, and ensure efficient office operations, all while contributing to health equity on a global scale.

Key Responsibilities

  • Provide front and back-office support in a float Patient Care Coordinator/Scheduler role
  • Answer phone calls from multiple queues
  • Process prior authorization requests
  • Verify patient insurance eligibility and benefits
  • Intake and update patient demographic information
  • Schedule, reschedule, and cancel patient appointments
  • Submit specialists referrals
  • Handle customer service inquiries
  • Prepare exam rooms for patients

Required Qualifications

  • High School Diploma/GED (or higher)
  • 3+ years of customer service experience
  • 1+ years of medical front office or surgery scheduling experience
  • 1+ years of basic computer software experience
  • 1+ years experience as a Medical Assistant (MA-R or MA-C)

Preferred Qualifications

  • Surgery scheduling experience
  • EPIC experience
  • Prior authorization experience

Benefits & Perks

Paid Time Off and 8 Paid HolidaysMedical Plan options and Health Spending AccountDental, Vision, Life & AD&D Insurance401(k) Savings PlanEducation ReimbursementEmployee Discounts and Assistance ProgramVoluntary Benefits