T

Customer Service-Worksite Representative

TEKsystems

Chicago, IL
27 days ago
$22.00 - $23.00

This Job Position Has Expired

This job listing is no longer available for applications. The position may have been filled or the posting period has ended.

Job Description

Join TEKsystems as a Customer Service Worksite Representative, where you'll be the first point of contact for customers, addressing their service concerns and inquiries. This role emphasizes creating a positive customer experience through professionalism and product knowledge while meeting departmental standards.

Key Responsibilities

  • Support policyholders with insurance product information
  • Answer client calls and respond to policyholder inquiries
  • Provide detailed information about policy statuses
  • Assist with basic technical troubleshooting
  • Handle claim intake for clients
  • Meet or exceed departmental standards
  • Practice organization's core values
  • Perform other duties as assigned

Required Qualifications

  • 2 – 3 years’ experience in customer service
  • High School diploma

Benefits & Perks

Medical, dental & vision401(k) Retirement PlanLife InsuranceShort and long-term disabilityHealth Spending Account (HSA)Transportation benefitsEmployee Assistance ProgramTime Off/Leave