Join Optum as an Associate Patient Care Coordinator where you'll play a vital role in enhancing health outcomes by managing patient interactions at the clinic. This full-time position offers a supportive work culture, competitive pay, and a comprehensive benefits package, all while making a significant impact on community health.
Key Responsibilities
Checking in and scheduling appointments
Answering billing questions
Managing patient medical records
Collecting co-pays and adhering to cash handling policies
Answering phone calls and routing messages
Working with back-office staff to ensure smooth patient flow
Resolving service issues and complaints
Required Qualifications
1+ years of medical front desk experience
1+ years of electronic medical record experience
1+ years of health plan insurance knowledge
Beginner level proficiency with MS Office (Word, Excel, Outlook)
Preferred Qualifications
Experience with data analysis software
Bilingual (English / Spanish)
Benefits & Perks
Medical plan optionsHealth Spending Account or Health Savings AccountDental, Vision, Life & AD&D InsuranceShort-term and Long-term Disability coverage401(k) Savings PlanEmployee Stock Purchase PlanEducation ReimbursementEmployee Assistance ProgramVoluntary Benefits (pet insurance, legal insurance, LTC Insurance)Paid Time Off and 8 Paid Holidays