Join MercyOne as a Virtual Patient Observer and enhance patient safety through real-time video monitoring. You will be the first line of action for at-risk patients, ensuring their well-being while providing excellent service in a supportive healthcare environment.
Key Responsibilities
Provide constant, real-time video monitoring for patients
Verbally redirect patients from at-risk behaviors
Communicate with nursing staff for patient assistance
Monitor and record patient activity
Perform clerical duties
Required Qualifications
High School Diploma or GED preferred
16 years of age
Promptly recognize patients discomfort and at risk behaviors
Excellent customer service skills
Preferred Qualifications
Previous health care experience
Remote cardiac or fall monitoring experience
Well organized and efficient multi-tasker
Proof of completion of Mandatory Reporter abuse training
Benefits & Perks
Competitive compensationFull benefits packageOpportunity for growth