Associate Patient Care Coordinator - Colorado Springs, CO
Optum
Colorado Springs, CO
14 days ago
$16.00 - $27.69
Job Description
Join Optum as an Associate Patient Care Coordinator where you will enhance health outcomes by assisting patients in navigating their care. You will play a crucial role in ensuring smooth office operations, delivering excellent customer service, and maintaining patient confidentiality in a fast-paced environment.
Key Responsibilities
Obtain and update patient information
Perform insurance verification
Schedule and confirm appointments
Maintain medical records
Provide customer service and adhere to Lean processes
Work with the care team to achieve financial and clinical goals
Ensure compliance with HIPAA and OSHA requirements
Required Qualifications
High School Diploma/GED (or higher)
1+ years of customer service experience
Intermediate level of computer proficiency including MS Word, Excel and Outlook
Ability to travel to other offices if needed for coverage
Preferred Qualifications
1+ years of experience working in medical front office position performing scheduling, insurance verification, and maintaining records
1+ years of experience answering phones clearly
Knowledge of EMR software
Bilingual in Spanish or English
Benefits & Perks
Paid Time Off plus 8 Paid HolidaysMedical, Dental, and Vision Plans401(k) Savings PlanEducation ReimbursementEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits